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Terms & Conditions

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This website is owned and operated by Sharzfitness NZ. These Terms set forth the terms and conditions under which you may use the website and services as offered by us. This website offers visitors information about and access to our personal training and fitness services. By accessing the website or purchasing the services, you confirm that you have read, understood, and agree to be bound by these Terms.​

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Purchases

 

Any Personal Training session must be purchased in advance of any physical session taking place. 
Memberships must be paid in advance of commencement of membership periods. There are no refunds for Membership or package purchases and casual session deposits are non-refundable.

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When purchasing any of our services and participating in them, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using the services are listed on the website. We reserve the right to change our prices for these services at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page during checkout usually.
 

Cancellations

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If you are unable to make a booked personal training session or other appointment service, these must be cancelled with at least 48 hours notice. If cancelled within this timeframe the appointment charge will still apply and there will be no refunds. This applies regardless of the reason for the cancellation. However, if Sharzfitness is unable to deliver the session then there will be no charge for the session.

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NOTE: Rescheduling a session within the 24 hour window is the same as cancelling that session and the above policy and session fee will apply, therefore you will be required to pay the full session fee.

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We may permanently or temporarily terminate or suspend any applicable membership without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment. Please refer to any specific conditions for your particular plan/membership.

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We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

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​Programs and Multisession packs

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Programs and multisession packs can be purchased. Each Program runs from the day of first schedule sessions and expires after specified period unless otherwise reasonable extention is preorganized. Multisession packs expire after 4 weeks of the first planned session date, unless a suitable reason for an extention is provided in advance.

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Missed sessions if informed 24 hours or more in advance are able to be rescheduled, any sessions missed without notice will be forfeited  and the full session charges apply. 

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This policy allows for illness and holidays. If you have a holiday planned that is more than 2 weeks in length then you will need to inform your trainer, late notice or no information will result in full charges incurred or prepurchased sessions being forfeited.

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Your time will not be on hold until you have booked in fully and paid.

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Coaching packages

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The coaching packages are designed and purchased in 4 week blocks.

 

The purchaser will receive a new 4 week block of training and the package benefits will renew every 4 weeks. Payment of the coaching fee is due in advance of the start of each 4 week block.

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Waiver
 

You understand that the fitness services provided by Sharzfitness have elements of high intensity and high impact exercise and that participating in physical activity can carry a risk, and you accept all responsibility for that risk. You acknowledge that it is your responsibility to provide us (in writing) with information regarding any medical condition that may affect your ability to exercise safely, and that you will not participate in any Sharzfitness services until this has been cleared by your Medical Professional. 


You acknowledge that before participating in any of Sharzfitness’s services, you must provide to us, written medical clearance from your Medical Professional if you have any medical condition that may affect your ability to exercise. Including, but not limited to:
CARDIOVASCULAR AND PULMONARY CONDITIONS:

Diagnosed heart condition or stroke, or unreasonable leg or chest pain during exercise.

Blood pressure over 200/110mm/Hg.

Diagnosed pulmonary disease.


You agree to inform Sharzfitness immediately if there are any changes in your health status.

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Privacy Policy

 

We collect personal information from you, including information about your:

  • name;

  • contact information;

  • interactions with us;

  • billing or purchase information;

  • Medical and other health information; 

  • emergency contact information.

 

We collect your personal information in order to:

  • provide safe and effective personal training and wellness services;

  • contact your emergency contact if needed;

  • follow up on subscription payments;

  • provide promotional material and member information. If you do not wish to receive such material, please contact Sparkle Fitness to opt out of such communications. 

 

Providing some information is optional.

  • If you choose not to enter your contact details (for example), we'll be unable to provide in person personal training services because we will not know where to meet you. 

  • If you choose not to enter their relevant health information we'll be unable to provide in person personal training services because we will be unable to do so safely.

  • If you choose not to enter your account details we'll be unable to sign you up as a member.

 

We keep your information for as long as you are a member at which point we securely destroy it by deleting the member's account.

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You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at sharzfitnesspt@gmail.com, or 02108350859.

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Copyright

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The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Sharzfitness. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

CONTACT

sharzfitnesspt@gmail.com

Phone: 02108350850

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© 2025 by Sharzfitness.  All Rights Reserved.

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